Home / Retail Solutions Overview / Multi Channel Retail
Multi Channel Retail
Multi Channel has been made easier with K3's new initiative for todays' retail business - 'Liberation for Bricks and Mortar Retailers'. This integrated approach to retail; from Store to Web, Kiosk to Mail Order, gets more out of your multi channel solution, so you can focus on optimising sales, growing your brand and building customer loyalty simultaenously across a range of channels.
From Store to Head Office
K3 have already developed an enviable track record of delivering integrated retail solutions - from Store to Head Office. Many leading retailers have benefited from our focused strategy of building solutions around a single application platform – Microsoft Dynamics. Now we’ve brought the same approach to multi channel.
With one application, we can simplify the solution architecture to present a single version of the truth that allows managers to get on with running their retail businesses.
Leading Retail Technology
Our Store, Mail Order, e-Commerce, Head Office and fulfilment solutions are driven by powerful Microsoft Dynamics software. And, as a company that fully understands all aspects of multi channel business and the retail sector, we have developed and use only leading retail technology to deliver big benefits to our customers. These benefits include:
-
Rich customer experiences driven through the use of the latest technology
-
All data is held once reducing duplication and errors
-
One familiar Microsoft skill set is required across the channels
-
The system is integrated in real time allowing powerful reporting and cross-channel processes
K3’s multi channel solutions are about understanding your customers as individuals and giving them the convenience of choosing when and where to deal with you. It’s that level of detail that makes customers feel special and builds long term loyalty.
