It was like a lightbulb had been switched on. We realised this (K3 solution) was exactly what we wanted.
Home / Retail Solutions Overview / Hospitality / Service Management
Service Management
The smooth running of your hospitality operations - from efficient table service in restaurants to the accurate handling of tabs in pubs - is important to ensuring that not only do your customers enjoy their experience, but your staff can manage these tasks quickly and easily.
Restaurant Management
The Restaurant Management module has been specifically designed for table service, quick service hotels, country clubs, delivery and stadia/arena use. It is reliable, easy to use, maintain and expand. The configuration of the system is very adaptable – the layout, size and colour of POS buttons can be easily changed to suit your operations.
Table Reservations
Reservation options can be set for different time periods such as breakfast, lunch and dinner. You can also accomodate special needs or preferences.
The system tracks arrivals, no shows and cancelled bookings for each time period, and provides an overview for all peak periods so you can view actual numbers supporting your need to forecast demand.
Pubs and Bars
The special bar functionality includes fast cashier switching, using either swipe cards or on-screen buttons, fast cash entries, tender buttons with fixed amounts and an enforced immediate sales closure.
The ‘swipe and TAB’ function creates open orders (tabs) on the fly with the retrieval of customer information via the credit card magnetic stripe, ensuring you have an accurate record of these orders and speeding up service, particualarly during peak times.
Features include:
- Total end-to-end hospitality solution
- Scalable and flexible
- Table service – fine dining
- Extends from restaurant service to pubs and bars
- Take-out and delivery
- Fully integrated – all restaurant activities
- Order time view
- Open order tabs
- Efficient dine-in order taking with remote handhelds
- Flexible kitchen order printing
- Customer history recording
- Frequent diner tracking
- Order timings
- Easy transfer of tabs from bar to table and vice versa
