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Ireland’s Fastest Growing Pharmacy, Health and Beauty Retailer, Sam McCauley Chemists, selects K3 Retail to give its customers even more choice.
Sam McCauley Chemists, the €80m Irish health, beauty pharmacy chain with stores across Southern Ireland, has selected K3 Retail to help it drive its multichannel retail strategy forward, developing new sales channels and focusing on customer engagement.
The growing chain of modern pharmacies, has selected K3 Retail to deliver a solution which will provide a fully integrated system bringing together its stores, online and head office operations; covering EPoS, eGift and Customer loyalty, a new Customer Web Site along with central systems delivering Merchandising, Warehousing, Financial Management and Business Intelligence.
Paul Maher, Finance Director, Sam McCauley Chemists, said, “We are partnering with K3 Retail as they provide the best fit for our needs as a growing company. As we have been selected as one of the 25 best run businesses in Ireland, for each of the last three years, according to the Deloitte Best Managed Company Awards, we want to retain our leading edge and the K3 multichannel solution will help us keep ahead of our competitors. We have very clear and focused objectives; growing sales with a total focus on our customers and their shopping experience whilst carefully managing stock and driving efficiency in our business – the system will help us in all of these areas and we see a fantastic payback on our investment. We also want to deploy the latest marketing and CRM techniques to enable us to expand sales of our beauty products and services in our beauty salon business.
The solution from K3 Retail will help Sam McCauley Chemists manage replenishment at a local level more effectively, and the central control of data provided will help improve buying terms. Sam McCauley Chemists is targeting increased profitability to help expand and grow its business during challenging times in the Irish economy.
Maher continued, “K3’s combined retail expertise and knowledge of the pharmacy market was evident immediately to us and we selected them because we have confidence in their solution and in their people’s ability to deliver the system quickly, matching our ambitions to improve how we run our business.
John Little, Sales Director, K3 Retail, said, “K3 are delighted that we can match Sam McCauley’s clear vision and that they have selected every single facet of our solution in store, at Head Office and for marketing, to ensure the ongoing expansion of this amazing Irish success story. We look forward to working with them in close partnership for many years.
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