Microsoft Gold Certified Partner

K3’s people underpinned the project’s success, particularly the two implementation consultants assigned to the business. I built up a huge amount of trust in those two people, I was very impressed with how they delivered the project to us.

Andrew Jenkins, Financial Controller, Fultons

Retail News

 

K3 Retail & Omnica partnership delivers full multi channel platform for Microsoft Dynamics AX for Retail

K3 Retail & Omnica partnership delivers full multi channel platform for Microsoft Dynamics AX for Retail

Strategic partnership provides K3 with the strongest capability in the multi channel retail market

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Party Time for Smiffy's as K3 Retail picked to help drive growth

Party Time for Smiffy's as K3 Retail picked to help drive growth

This fast-growing company has big plans to grow even bigger and needs new systems to help it get there.

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Customer Ordering By Phone

Customer Ordering

 

K3 and Microsoft Dynamics offer a unique customer ordering experience by allowing orders to be set up at POS; this includes the automatic raising of back to back purchase orders. Special attention is paid to workflow and the use of look-ups, like the postcode file from Quick Address Systems (QAS), which ensures data entry is fast and accurate.

The customer ordering interface supports the ability to record multiple payments and/or finance agreements, as well as general, customer and order specific information, for example delivery instructions, which can be recorded for later inclusion on reports (such as the despatch note).

Drop Shipment Management functionality streamlines processes by allowing the vendor to directly deliver to the customer. By using vendor and customer portals orders can be tracked within a secure environment.