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Retail News
Agent Provocateur uncovers the benefits with K3
K3 help to improve product life cycle management
Clinton Cards integrates merchandising for stores
K3 Implement and develop merchandising solution
Customer Quote
K3’s people underpinned the project’s success, particularly the two implementation consultants assigned to the business. I built up a huge amount of trust in those two people, I was very impressed with how they delivered the project to us.
Andrew Jenkins, Financial Controller, Fultons
Customer Facing Solutions
Consumers are complex creatures – increasingly promiscuous, demanding and well informed. They're choosey about how they deal with potential suppliers, alert to the risk of online fraud and intrusive use of their data. The customer has learned the value of a strong brand. They identify closely with their favourites and shun advances from those that failed to live up to their promises in the past.
The successful high street retailer has an enviable opportunity to engage with their customers through new channels including fully featured EPOS, kiosks, order pads, online transactional webshops (B2C & B2B), catalogues and call centres. Each process helping to reinforce the brand reputation and improve the frequency and monetary value of each contact.
Multi-Channel Solutions for the "Bricks and Mortar" Retailer
K3 have developed a range of innovative integrated multi-channel solutions for the "bricks and mortar" retailer seeking to extend their sales proposition in-store, online and through catalogues.
Each element is driven from a common retail focussed application built around the Microsoft Dynamics platform. This ensures our solutions are scalable, maintenance is simple, and the solution is ready for change when you need it. As part of a fully integrated retail solution information about customer behaviour is shared across each channel making it easier for staff to give your customers the joined-up service they'd like to receive.
