It was like a lightbulb had been switched on. We realised this (K3 solution) was exactly what we wanted.
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Customer Facing Solutions
Consumers are complex creatures but with the right customer facing solution from K3 you can meet their changing and increasing demands and grow customer loyalty. In fact, the successful high street retailer has an enviable opportunity to engage with their customers through new channels including fully featured EPOS, kiosks, order pads, online transactional webshops (B2C & B2B), catalogues and call centres. Each process helping to reinforce the brand reputation and improve the frequency and monetary value of each contact. Importantly, your customer facing solutions enable you to give your customers the joined-up service they'd like to receive.
MultiChannel Solutions for the "Bricks and Mortar" Retailer
K3's customer facing solutions include a range of innovative integrated multichannel solutions for the "bricks and mortar" retailer - from webshops to EPOS. Each element is driven from a common retail focused application built around the Microsoft Dynamics platform. This ensures our solutions are scalable, maintenance is simple, and the solution is ready for change when you need it.
Read more about multichannel with K3, find out about K3 EPOS. You may also be interested in our award winning Kiosk solution.
